- All orders are processed within 2-3 days of your payment clearing (current wait times extra) and shipped using the United States Postal Service (USPS)
- Once shipped, delivery times may vary depending on your State and Country.
- Insurance is optional but recommended for USPS Priority Mail Services. Once we ship out your order, we are not responsible for loss or damage if insurance is not purchased.
- Comfy Joey loves sending gifts! If your order is a gift please let us know to include a gift note and the gift recipient's mailing address.
- Tracking information and insurance are available at no extra charge for both USPS Priority and Express mail services.
- Insurance: $2.50 USA for each $100 worth of merchandise (Optional but recommended, provides coverage against lost or damaged items up to $500 worth of merchandise).
- USPS Priority Mail: Starting at $7.50 USD (Delivery within 1-3 business days, tracking included, insurance optional).
- USPS Express Mail: Starting at $30.00 USD (Delivery within 1 business day, insurance and tracking included).
- Comfy Joey is not shipping internationally at the current time.
- Please take care selecting the correct sling color because Comfy Joey does not accept returns or exchanges for color.
- Comfy Joey is happy to exchange unused, unwashed slings in original condition for a size up or down.
- Return shipping is the buyer's responsibility and please contact us prior to starting the return to obtain exchange authorization.
- Please contact [email protected] for additional questions.